Just graduated with my BA in Psychology – had an interview for a crisis intervention case manager role and wanted to share my experience

I'll find out Monday but the wait is torture, would like opinions on how likely or how well I did with interview, I recently graduated with my Bachelor's in Psychology and had an interview for a case

I'll find out Monday but the wait is torture, would like opinions on how likely or how well I did with interview, I recently graduated with my Bachelor's in Psychology and had an interview for a case manager position in crisis intervention for individuals dealing with mental health challenges and disabilities. The interview covered some serious scenarios, and I wanted to share how I responded: * "How would you ensure your safety in a crisis situation?" I said I would first scan the area to make sure it was safe, try to de-escalate the situation by calmly talking to the person in crisis, and ask them if it was safe for me and the police officer (who’d be with me) to approach. I’d also ask who else was present and begin building rapport. I emphasized that staying calm is the most important part in those moments. * "What would you do if a client came in angry, yelling, and making a scene?" I said I’d remain calm, walk with them to my office, and take the same approach—building rapport and showing empathy. I mentioned that in my experience, a lot of people in crisis just want to be heard. * "What if a patient refuses care?" I said I’d use motivational interviewing techniques. I’d ask about their personal goals or help them create some, let them know I’m there when they’re ready, and remind them that this is a safe space where we truly want to help. The organization I interviewed with is called

Mental Health and Intellectual Disabilities. They help people access mental health evaluations, housing, financial resources—basically support to get back on their feet. I made sure they knew that I’ve been there—in the same place many of these clients are now. I’ve dealt with my own mental health struggles, including PTSD. I was medically influenced out of the Army due to pregnancy, and I told them that getting this job would mean coming full circle—getting back to doing what I love: helping others in real, meaningful ways. I also shared a personal story about staying calm under pressure—when my daughter went unconscious from carbon monoxide poisoning and I had to drive 40 minutes to the hospital not knowing what was going on. I talked about giving an IV to a colonel in the field using night vision goggles in total darkness. These experiences helped me explain why I believe I’m a good fit for the job. When they asked, “Why should we hire you?” I said, “I’m an Army veteran and a recent psychology graduate. I bring both professional and lived experience to this role, and I want to give back to my community. We need more places like this.” One of the interviewers even said, “Oh, you’ll make an impact,” after I talked about my goals. That meant a lot. She also explained the work schedule, mentioned that I'd have intense training, a mentor, and opportunities for advancement. I used terms like person-centered care, and explained how I’d triage cases daily—whether for medical needs, housing, check-ins, or follow-ups. They asked me about

Bipolar I and

Schizophrenia, and I was able to define both accurately. I hope this all leads to a job offer—this role means a lot to me, and I know I can make a difference. Any opinions would be really appreciated....I literally cannot think of anything but the interview. I think it went ok.